Refund Policy

At RMLZ, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Returns

You have 30 days from the date of purchase to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Exchanges

If you received a defective or damaged item, we will gladly exchange it for the same item. Please contact us within 7 days of receiving your order.

Non-Refundable Items

The following items are non-refundable:

• Gift cards
• Downloadable products
• Sale or clearance items

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.

Contact Us

If you have any questions about our refund policy, please reach out to us:

RMLZ
6304 Rancho Parada Rd, Paramount, CA 90723
Phone: 6823284745
Email: spprtspectrummobile@gmail.com